Privacy policy.

This privacy policy establishes how Cosmedic Lab uses and protects any information that you give when you use this website. 

Cosmedic Lab is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cosmedic Lab may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2023. 

We may collect the following information: 

  • Name 

  • Contact information including email address, mobile phone number 

  • Demographic information such as postcode, preferences and interests 

  • Other relevant treatment information and information for surveys and/or offers 

What do we do with the information we gather? 

We require this information to understand your needs and provide you with a better service, and for the following reasons: 

  • Internal record keeping 

  • We may use the information to improve our products and services 

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use this information to customize the website according to your interests. 

SECURITY 

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

CLINICAL PHOTOGRAPHY 
Prior to all medical treatments, it is a requirement to obtain clinical photographs. These are our clinical/medical records. Your photographs will not be published unless consented otherwise. Cosmedic Lab will not be able to proceed with any treatments unless all required clinical photographs have been taken. 

CONTROLLING YOUR PERSONAL INFORM  

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. 
If you believe that any information, we are holding on to you is incorrect or incomplete, please write to, or email us as soon as possible. We will promptly correct any information found to be incorrect. 

Contact us at bianca@cosmediclab.com.au should you have any questions regarding our Privacy Policy.